Implementation Services
Single Site Mfg/Pro eB2 Implementation
Typically these would be Single site operations such one factory and Administrative
operations. Generally a green field implementation where there would be a number
of disparate systems or the company is setting up a new Business unit.
Multi Site Distributed Mfg/Pro eB2 Implementation
The customer business would have a couple of Manufacturing Units, Central administrative
office, distribution and sales office located at various location.
Multi Site Shared Services Mfg/Pro eB2 Implementation
The company setup would be similar, but certain critical functions such as Purchasing,
Planning, Payroll, finance etc. Would be done centrally. In this type of implementation
it is paramount that the communication infrastructure is highly dependable and scalable.
Various site users would log on to a central server and Single database.
Customization Services
Core program modification on Mfg/Pro eB2.1 .Net
Certain times some of the customer needs customisation on core Mfg/Pro programs
simple examples of these would be PO print, invoice formats etc. Basically reports
and functional enhancements on Mfg/Pro eB2.
Customized Module developments on Mfg/Pro eB2.1 .Net
Functions like Local tax system, local financial systems, Quality management solutions
or Business process that are specific to the client's environment, have to build
around Mfg/Pro, these modules could be tightly or loosely coupled with Mfg/Pro.
Support Services
Maintenance of Mfg/Pro
A maintenance team would be set aside to undertake up certain changes, which come
up in due course of operations. They would act as a support function to our customers
existing IT setup.
Helpdesk Management
For Large deployments of Mfg/Pro, we support our customers with 24/7 Helpdesk facilities.
This team would take up various issues from Operations to system bugs.
Migration Services
Migration of Prior version of Mfg/Pro to the latest eB2 version. QAD releases new
versions of their Flagship product Mfg/Pro eB2. To take advantage of the new features
and functionalities, customers would need to move ahead to the latest offering.
Typical migration will require data and custom code to be moved to the new version
of Mfg/pro, there could be certain complexities like design change in the base schema,
enhanced functionalities, deployment of new technologies etc. Migration projects
need to be executed under the guidance of professional.